Live Chat Support

Company: Midwest Metal Fabrications.

Salary: USD 18 - 25

Job Description:

Midwest Metal Fabrications seeks a remote Live Chat Support Specialist to manage customer inquiries via online chat. This role is crucial for providing timely assistance and information to clients. You will be the first point of contact for many customers, ensuring a positive and efficient support experience.

Tasks:

• Respond to customer inquiries via live chat.

• Provide product and service information.

• Troubleshoot basic customer issues.

• Escalate complex issues to appropriate departments.

Requirements:

• High school diploma or equivalent.

• Proven customer support experience.

• Ability to work remotely and independently.